Company HCL Technologies
Website www.hcltech.com
Eligibility BTech/BCA/BSc
Experience Freshers
Location Noida
Job Role Trainee
JOB SUMMARY:
Company Profile :
HCL’s Employees First philosophy helped fuel a surge in the company’s growth over the past five years, including during the depths of economic downturn. It has attracted the attention of academics (Harvard Business School did a case study on the approach), the media (Fortune magazine has characterized HCL management as “the world’s most modern”) and analysts (a Gartner research report highlighted the customer benefits of “Employees First”).
Job Description :
- Conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE
- Should have good customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCLs value and its methodology
- Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
- Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
- Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
- Ability to learn new information quickly and the willingness to do so at all times
- Ability to work flexible hours from time to time to cover for other staff
- Should have understanding of IT Environment and ready to learn new processes and technologies
- Customer Focus
- Teamwork
- Technical Expertise
- Interpersonal Effectiveness
- Concern for Order and Quality
- Knowledge of basic Networking and other technologies
- Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
- Good to have basic understanding of Client Server Architecture, OS
- CCNA/MCP/MSCA Preferred
B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)
60% throughout in academics
No current backlogs
2013 Pass Out only
Terms & Conditions :
Willing to sign Service agreement (As applicable)
Willing to relocate, if required
Willing to work in 24*7 environment
CTC of 1.8 L
Walk-in Address :
Noida Institute Of Engineering And technology
19Knowldge Park II,Institutational Area II,
Greater Noida,Uttar Pradesh.
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